Rights


As a patient of a Receiving care from Queen Tender Care Health Firm, you have several rights
and we will provide you with a written copy of them. They include the following:

The right to choose your home health agency, although for members of managed care plans,
the choices will depend upon which home health agencies your plan works with.
The right to have your property treated with respect.
The right to have your family or guardian act for you if you are unable.
The right to complain to the agency or the State Survey Agency about your treatment or care
if it not provided, or staff shows disrespect for you or your property.
The right to be given a copy of your plan of care, so you can ask questions about the type of
services and staff the home health agency plans to provide to you and how often you can
expect those services.

The need for Queen Tender Care home health Firm has grown for many reasons. Medical science
and technology have improved. Some care that was once provided only in a hospital can now be
delivered at home. Also, home health care is usually less expensive and may be as effective as
care in a hospital or skilled nursing facility. And just as important, You, patient and your family
prefer to stay at home rather than be in the hospital or a nursing home because the condition
allows you to be cared for at home and Queen Tender Care will provide the highest quality service
to you.

Since you can use Queen Tender Care on a part-time or Full time basis and usually temporary, You
the patient, our caregivers will  need to learn from your physician or your plan of care manager
how to identify and care for specific problems, like confusion or shortness of breath.  Even if a
patient's health condition (such as heart failure or diabetes) is not expected to get better,
patients can improve how they manage and live with their illness.

Our goal of short-term home health care is to contribute at your rehabilitation. We will help you
with your Activity Of Daily Living, regain your independence, and become as self-sufficient as
possible. Our goal of long-term home health care (for chronically ill or disabled people) is to
maintain your highest level of ability or health, and help you learn to live with your illness or
disability.
Queen Tender Care
901 Third Ave
Asbury Park, NJ, 07712
Phone: 732-988-1384, 732-361-3113